{"id":1852,"date":"2023-05-10T02:42:32","date_gmt":"2023-05-10T02:42:32","guid":{"rendered":"https:\/\/turbo.redq.io\/turbo\/?page_id=1852"},"modified":"2023-12-08T04:30:43","modified_gmt":"2023-12-08T04:30:43","slug":"faq","status":"publish","type":"page","link":"https:\/\/turbo.redq.io\/translatepress\/es\/faq\/","title":{"rendered":"Preguntas"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1852\" class=\"elementor elementor-1852\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-78a4237 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"78a4237\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0834cdb\" data-id=\"0834cdb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4356646 elementor-widget elementor-widget-tm_fancy_title\" data-id=\"4356646\" data-element_type=\"widget\" data-widget_type=\"tm_fancy_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n<div class=\"fancy-title-container\">\n    <h2 class=\"fancy-title font-semibold uppercase text-h2\">Preguntas frecuentes<\/h2>\n\n            <p class=\"fancy-desc text-light-text leading-7\">\n\n            \u00bfTiene preguntas? Estamos aqu\u00ed para ayudar.\n                            <a  class=\"inline-block underline-offset-8 font-medium\">\n                                    <\/a>\n            \n        <\/p>\n    \n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ebb6954 elementor-widget elementor-widget-tm_faqs\" data-id=\"ebb6954\" data-element_type=\"widget\" data-widget_type=\"tm_faqs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"faq_container lg:container mx-auto px-4\">\n            <div class=\"faq_header relative mx-auto w-full lg:max-w-lg xl:ml-auto max-w-[480px] mb-20\">\n            <span class=\"absolute top-2\/4 start-4 -translate-y-1\/2 text-light-text sm:start-6\">\n                <svg width=\"16\" height=\"16\" viewbox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M11.3851 12.4457C8.73488 14.5684 4.85544 14.4013 2.39866 11.9445C-0.237379 9.3085 -0.237379 5.03464 2.39866 2.3986C5.0347 -0.23744 9.30856 -0.23744 11.9446 2.3986C14.4014 4.85538 14.5685 8.73481 12.4458 11.3851L17.6014 16.5407C17.8943 16.8336 17.8943 17.3085 17.6014 17.6014C17.3085 17.8943 16.8337 17.8943 16.5408 17.6014L11.3851 12.4457ZM3.45932 10.8839C1.40907 8.83363 1.40907 5.50951 3.45932 3.45926C5.50957 1.40901 8.83369 1.40901 10.8839 3.45926C12.9327 5.50801 12.9342 8.82875 10.8885 10.8794C10.8869 10.8809 10.8854 10.8823 10.8839 10.8839C10.8824 10.8854 10.8809 10.8869 10.8794 10.8884C8.82882 12.9341 5.50807 12.9326 3.45932 10.8839Z\" fill=\"currentColor\"><\/path>\n                <\/svg>\n            <\/span>\n            <input id=\"faq_search\" type='search' placeholder=\"buscar autos\" class=\"faq_search h-10 !ps-14 w-full !rounded-full sm:h-12 hover:!border hover:!border-main focus:!border-main\" value=\"\">\n        <\/div>\n    \n    <div class=\"faq_wrapper accordion-wrapper mx-auto\">\n                    <div class=\"group  content_card relative accordion-item shadow-faq rounded-md mb-3 py-6\">\n                <h2 class=\"accordion_title accordion-toggle text-sm xs:text-base font-semibold leading-5 uppercase cursor-pointer font-body text-brand px-5 lg:px-7 flex justify-between items-start gap-6 group\">\n                    <span class=\"flex items-start\">\n                                                \u00bfPor qu\u00e9 debo realizar el pago inmediatamente al finalizar la compra?                    <\/span>\n                    <span class=\"accordion-icon group-[&amp;.active]:hidden\">\n                        <i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i>                    <\/span>\n                    <span class=\"accordion-icon hidden group-[&amp;.active]:inline-block -mt-1\">\n                        <i aria-hidden=\"true\" class=\"fas fa-window-minimize\"><\/i>                    <\/span>\n                <\/h2>\n                <div class=\"accordion-body mt-4 hidden ps-16 px-10 py-4\">\n                    <p class=\"accordion_content mb-0 text-[15px] leading-7 text-light-text\"> Los pedidos de muestras se realizan por orden de llegada. Para asegurarse de obtener las muestras que desea, se recomienda realizar el pago dentro de los 60 minutos posteriores al pago.<\/p>\n                <\/div>\n            <\/div>\n                    <div class=\"group  content_card relative accordion-item shadow-faq rounded-md mb-3 py-6\">\n                <h2 class=\"accordion_title accordion-toggle text-sm xs:text-base font-semibold leading-5 uppercase cursor-pointer font-body text-brand px-5 lg:px-7 flex justify-between items-start gap-6 group\">\n                    <span class=\"flex items-start\">\n                                                \u00bfEs su sitio web seguro?                    <\/span>\n                    <span class=\"accordion-icon group-[&amp;.active]:hidden\">\n                        <i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i>                    <\/span>\n                    <span class=\"accordion-icon hidden group-[&amp;.active]:inline-block -mt-1\">\n                        <i aria-hidden=\"true\" class=\"fas fa-window-minimize\"><\/i>                    <\/span>\n                <\/h2>\n                <div class=\"accordion-body mt-4 hidden ps-16 px-10 py-4\">\n                    <p class=\"accordion_content mb-0 text-[15px] leading-7 text-light-text\"> \u00a1S\u00ed! En cualquier p\u00e1gina donde le solicitamos que ingrese su direcci\u00f3n, n\u00famero de tel\u00e9fono o informaci\u00f3n de tarjeta de cr\u00e9dito, utilizamos una capa de conexi\u00f3n segura (SSL) para cifrar la comunicaci\u00f3n.<\/p>\n                <\/div>\n            <\/div>\n                    <div class=\"group  content_card relative accordion-item shadow-faq rounded-md mb-3 py-6\">\n                <h2 class=\"accordion_title accordion-toggle text-sm xs:text-base font-semibold leading-5 uppercase cursor-pointer font-body text-brand px-5 lg:px-7 flex justify-between items-start gap-6 group\">\n                    <span class=\"flex items-start\">\n                                                \u00bfCu\u00e1ndo se enviar\u00e1 mi pedido?                    <\/span>\n                    <span class=\"accordion-icon group-[&amp;.active]:hidden\">\n                        <i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i>                    <\/span>\n                    <span class=\"accordion-icon hidden group-[&amp;.active]:inline-block -mt-1\">\n                        <i aria-hidden=\"true\" class=\"fas fa-window-minimize\"><\/i>                    <\/span>\n                <\/h2>\n                <div class=\"accordion-body mt-4 hidden ps-16 px-10 py-4\">\n                    <p class=\"accordion_content mb-0 text-[15px] leading-7 text-light-text\"> Una vez verificado su pago, se necesitan hasta 24 horas para procesar y enviar su pedido. Esto no incluye fines de semana ni d\u00edas festivos. Las compras realizadas despu\u00e9s de las 11 a. m. PST no se enviar\u00e1n hasta el siguiente d\u00eda h\u00e1bil. Si realiza su pedido despu\u00e9s de las 11 a. m. PST de un viernes, es probable que su pedido se env\u00ede el lunes siguiente.<\/p>\n                <\/div>\n            <\/div>\n                    <div class=\"group  content_card relative accordion-item shadow-faq rounded-md mb-3 py-6\">\n                <h2 class=\"accordion_title accordion-toggle text-sm xs:text-base font-semibold leading-5 uppercase cursor-pointer font-body text-brand px-5 lg:px-7 flex justify-between items-start gap-6 group\">\n                    <span class=\"flex items-start\">\n                                                \u00bfC\u00f3mo hago pagos usando paypal? \u00bfComo funciona?                    <\/span>\n                    <span class=\"accordion-icon group-[&amp;.active]:hidden\">\n                        <i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i>                    <\/span>\n                    <span class=\"accordion-icon hidden group-[&amp;.active]:inline-block -mt-1\">\n                        <i aria-hidden=\"true\" class=\"fas fa-window-minimize\"><\/i>                    <\/span>\n                <\/h2>\n                <div class=\"accordion-body mt-4 hidden ps-16 px-10 py-4\">\n                    <p class=\"accordion_content mb-0 text-[15px] leading-7 text-light-text\"> Paypal es la forma m\u00e1s sencilla de realizar pagos en l\u00ednea. Mientras revisa su pedido, ser\u00e1 redirigido al sitio web de Paypal. Aseg\u00farese de completar los datos correctos para un procesamiento de pagos r\u00e1pido y sin complicaciones. Despu\u00e9s de un pago exitoso de Paypal, se generar\u00e1 autom\u00e1ticamente un aviso de pago en el sistema cartsy.redq.io para su pedido.<\/p>\n                <\/div>\n            <\/div>\n                    <div class=\"group  content_card relative accordion-item shadow-faq rounded-md mb-3 py-6\">\n                <h2 class=\"accordion_title accordion-toggle text-sm xs:text-base font-semibold leading-5 uppercase cursor-pointer font-body text-brand px-5 lg:px-7 flex justify-between items-start gap-6 group\">\n                    <span class=\"flex items-start\">\n                                                \u00bfCu\u00e1nto cuestan los env\u00edos?                     <\/span>\n                    <span class=\"accordion-icon group-[&amp;.active]:hidden\">\n                        <i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i>                    <\/span>\n                    <span class=\"accordion-icon hidden group-[&amp;.active]:inline-block -mt-1\">\n                        <i aria-hidden=\"true\" class=\"fas fa-window-minimize\"><\/i>                    <\/span>\n                <\/h2>\n                <div class=\"accordion-body mt-4 hidden ps-16 px-10 py-4\">\n                    <p class=\"accordion_content mb-0 text-[15px] leading-7 text-light-text\"> Hay una tarifa de env\u00edo de 5$ si el valor del pedido es de 50$ o m\u00e1s. Si el valor del pedido es inferior a 50$, cobramos una tarifa de env\u00edo de 10$ BDT. <\/p>\n                <\/div>\n            <\/div>\n            <\/div>\n    <\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\n    <div class=\"xs_social_share_widget xs_share_url after_content \t\tmain_content  wslu-style-1 wslu-share-box-shaped wslu-fill-colored wslu-none wslu-share-horizontal wslu-theme-font-no wslu-main_content\">\n\n\t\t\n        <ul>\n\t\t\t        <\/ul>\n    <\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/turbo.redq.io\/translatepress\/es\/wp-json\/wp\/v2\/pages\/1852"}],"collection":[{"href":"https:\/\/turbo.redq.io\/translatepress\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/turbo.redq.io\/translatepress\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/turbo.redq.io\/translatepress\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/turbo.redq.io\/translatepress\/es\/wp-json\/wp\/v2\/comments?post=1852"}],"version-history":[{"count":3,"href":"https:\/\/turbo.redq.io\/translatepress\/es\/wp-json\/wp\/v2\/pages\/1852\/revisions"}],"predecessor-version":[{"id":10884,"href":"https:\/\/turbo.redq.io\/translatepress\/es\/wp-json\/wp\/v2\/pages\/1852\/revisions\/10884"}],"wp:attachment":[{"href":"https:\/\/turbo.redq.io\/translatepress\/es\/wp-json\/wp\/v2\/media?parent=1852"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}